Screen Issues When Redocking Notebook

Environment

UDC-converted notebooks running IGEL Linux 5 and above.

Issue

When you take a notebook off the dock, e. g. to move to meeting rooms or other locations, and redock the notebook, the screen resolution ends up wrong, sometimes with a black screen and other similar screen issues.

Solution

  1. In Setup, go to Accessories > Display Switch > Options.
  2. Enable Configure new Displays when connected.

    The display switch will start when the notebook is redocked.

  3. Use the display switch to configure the display appropriately. For further information, see the Tips & Tricks article Display Switch.
  4. Click Ok to save the settings.

    IGEL's Terms & Conditions apply.