License Error Although the IZ License Is Still Valid

Symptoms

Diagnosis

  1. Check if your IZ devices support the upgrade to IGEL Linux 10. This is the case for the following device types:
  2. Check if your IZ devices are running IGEL Linux 5.11.100.
  3. If your IZ devices are running IGEL Linux 5.11.100, proceed with the Solution.

Solution

  1. Update your devices to 5.11.200.
  2. Set your target version to IGEL Linux 10.02.120.
  3. Open the devices' Setup and activate System > Update > Firmware Update > Retry upgrade to IGEL Linux 10 despite upgrade failure. To do this for a greater number of devices, see Retry a Mass Upgrade.
  4. Retry the upgrade. To do this for a greater number of devices, see Retry a Mass Upgrade.