Citrix Receiver: Grey Blocks in Excel 2013


When using Microsoft Excel 2013 on XenDesktop 7.6 with Citrix Receiver 13.1.3, 13.1.4 or 13.2, grey blocks appear especially if you mark multiple cells.


Codec parameters may not by optimal for this use case.

  1. In IGEL Setup, go to Sessions > Citrix XenDesktop / XenApp > HDX / ICA Global > Codec.
  2. Disable Text Tracking.
  3. Disable Small Frames Feature.

    Additional Codec Parameters

    IGEL's Terms & Conditions apply.