UMS Console Login with AD User Account fails
UMS console login fails for Active Directory user.
- Open catalina log file C:\Program Files\IGEL\RemoteManager\rmguiserver\logs\catalina.log
- Check the log for message KDC has no support for encryption type (14)
If this happens, the following things needs to be done/checked:
- Have a look at http://technet.microsoft.com/en-us/library/cc733991.aspx.
- Disable DES encryption for the AD user account, this can be done in the account setup of the Windows user administration > Account options.
- Follow http://docs.oracle.com/javase/6/docs/technotes/guides/security/jgss/tutorials/Troubleshooting.html.
IGEL's Terms & Conditions apply.