RDP Session playing Sound: Error RDPSND_NEGOTIATE

Symptom

RDP connection terminates on some thin clients with error message:

ERROR: RDPSND: Extra RDPSND_NEGOTIATE in the middle of a session

ERROR: TCP Connection: Cannot receive data (Keep alive timeout)

RDP Sound Driver Error

Problem

This may happen if the user plays some sound within the RDP session and during data transmission the connection fails.

Solution

Try a different sound driver for RDP session:

  1. Go to System > Registry > rdp.winconnect.sound-driver
  2. Choose OSS or ALSA

    IGEL's Terms & Conditions apply.