Warning Message: [Citrix Store] Could not connect to the Citrix Server.

Environment
Symptom
Problem

Citrix Receiver 13.0.x and 13.1.x on Linux only support connections via HTTPS, and you have to make sure the thin client has a valid root certificate of the Certificate Authority (CA) available. If the root certificate is missing the connection will fail.

Solution

Install an appropriate root certificate on the thin client to allow HTTPS connections to your Citrix server.

A How-To on how to distribute the certificate is available in the IGEL knowledge base: Deploying Trusted Root Certificates

See also FAQ SSL Connection to Citrix Server fails.

IGEL's Terms & Conditions apply.