Importing Administrators Accounts from Active Directory

Symptom

The import of UMS administrators from an Active Directory fails, the result list of imported accounts is either empty or some accounts are missing on the list.

Problem

Active Directory user accounts may have an empty User Principal Name (UPN). This occurs when updating an older Active Directory (e.g. on Windows NT 4.0) to a new one migrating the AD user accounts to the new AD.

Solution
  1. Set the UPN of each AD account to be imported.
  2. Re-try the import of AD users in IGEL UMS.

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