Issues When Upgrading a Former IZ2 Device to LX 5.10.100

Issue

Users of IZ2 devices (device type D 210) that are currently running IGEL Linux 5.09.100 cannot upgrade via Setup > Accessories > Upgrade License to full UD IGEL Linux 5.10.100.

To find out whether your device is affected, here is how to look up the device type:

  • Go to Start Menu > About
  • Find the Device Type in the Hardware section.

Solution

  1. Install the UD License.
  2. Downgrade the device to IGEL Linux 5.08.100:
    1. Provide IGEL Linux 5.08.100 via UMS or on a file share or an FTP or HTTP server.
    2. Set System > Update > Firmware Update > Server Path to point to this version.
    3. Start the update via UMS or Setup.
  3. Then upgrade to LX 5.10.100
    1. Provide IGEL Linux 5.10.100 via UMS or on a file share or an FTP or HTTP server.
    2. Set System > Update > Firmware Update > Server Path to point to this version.
    3. Start the update via UMS or Setup.

    IGEL's Terms & Conditions apply.